Terms of Service

Last updated: 22 October 2026

Welcome to Tidyra. These Terms of Service apply when you visit or shop at our online store. By using the website, you agree to these terms. If you do not agree, please do not use the website.

1. About Tidyra

Tidyra sells home storage and organisation products through this website. Please add your registered business name and business address here before publishing:

Customer support: tidyra.support@gmail.com

2. Using our website

You must be legally able to make purchases in your location to place an order. You agree to provide accurate, current information when placing an order and to keep your account details secure.

You must not use our website for unlawful purposes, interfere with its operation, attempt to access it without authorisation, or submit harmful code or misleading information.

3. Products and availability

We try to show product descriptions, images, colours, dimensions, and other details accurately. Display settings may affect how colours appear, and minor differences may occur.

Products are subject to availability. We may correct listing errors or update product information. If a material error affects an order you placed, we will contact you with the available options.

4. Orders and payment

After you place an order, you will receive an order confirmation. This confirms that we received your order; it does not guarantee acceptance. We may cancel or limit an order if an item is unavailable, payment is not authorised, information is inaccurate, or we reasonably suspect fraud or misuse. If we cancel an order after payment, we will arrange a refund for the amount paid.

Prices and applicable delivery charges are shown at checkout. Payment must be completed using the payment methods offered on the website. Your payment provider may have separate terms that apply to your transaction.

5. Shipping, returns, and refunds

Delivery estimates, shipping charges, and serviceable locations are shown during checkout or in our Shipping Policy. Delivery dates are estimates and may be affected by factors outside our control.

Returns, replacements, and refunds are handled under our Return and Refund Policy, which forms part of these terms. Please review that policy before ordering.

6. Promotions and discounts

Promotional offers may have their own conditions, such as validity dates, eligible products, or usage limits. If an offer’s terms conflict with these Terms of Service, the specific offer terms apply to that promotion.

7. Website content and intellectual property

The website and its content—including text, product images, graphics, branding, and design—belong to Tidyra or its respective licensors. You may use the website for personal, non-commercial shopping. You may not copy, republish, modify, distribute, or commercially use website content without written permission, except where applicable law allows.

8. Third-party services

Our store is hosted on Shopify. Payment providers, delivery partners, and other third-party services may also be involved in your purchase. Their services may be governed by their own terms and privacy policies. Tidyra is not responsible for third-party websites or services beyond what applicable law requires.

9. Errors and service availability

We may correct typographical, pricing, or product-information errors and update or discontinue website features. We aim to keep the store available, but do not guarantee uninterrupted or error-free access.

10. Liability

Nothing in these terms limits any rights or remedies you have under applicable consumer-protection law. To the extent permitted by law, Tidyra is not liable for indirect or incidental losses arising from your use of the website or a delay caused by circumstances beyond our reasonable control.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review it.

12. Changes to these terms

We may update these terms from time to time. The latest version will be posted on this page with its updated date. Changes apply from the time they are posted, subject to applicable law.

13. Governing law and disputes

These terms are governed by the laws of India, subject to applicable consumer-protection rights. Any dispute will be handled by the appropriate courts or consumer forums with jurisdiction under applicable law.

14. Contact us

For questions about these terms or an order, contact:

Email: tidyra.support@gmail.com